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First things first

Along with your broker, we’re always here to help. When you need to make a claim, our team will look after all the details so you can focus on getting your life back to normal.

For after-hours emergencies, call our 24-hour service line at 1-800-607-2424 or 1-888-875-8088 (Quebec).

Delivering on
our promise

Our priority is providing a quick and easy claim experience to get you back on track. That’s why we recommend certified providers when you need them. Here’s what our customers say about their experience:

  • 88% overall customer satisfaction after using a certified provider for an auto claim ? Based on 1469 claimant survey responses measuring overall claims satisfaction after using our certified repair facilities for an auto claim from July 2020 to December 2020.
  • 81% overall customer satisfaction after using a certified provider for a property claim ? Based on 212 claimant survey responses measuring overall claims satisfaction after using our certified repair facilities for a property claim from July 2020 to December 2020.

With a specialized team of more than 600 claims professionals on your side, you’re sure to get the service you deserve, guaranteed — 24 hours a day.

Learn about our service guarantee

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