The names of eligible policyholders that received demutualization benefits were determined in accordance with our Conversion Plan. Generally, these were the named insured(s) on our policies on the eligibility date (November 3, 2015). To ensure the accuracy of our data, we reached out to eligible policyholders during our demutualization process to verify their names before the process was completed. In our last communication sent before demutualization, we asked that any changes to this information be made by October 1, 2021.
Our demutualization process is now complete. Unfortunately, at this point it is not possible to revise the recipient(s) of the benefits. If you are the eligible policyholder but are unable to deposit the cheque due to an incorrect name, please contact our support team by using the Contact Us form below.