Completing the acquisition of Travelers' Canadian P&C business
Delivering more for our customers
Definity Financial Corporation has completed the acquisition of the personal insurance business and the majority of the commercial insurance business (excluding the surety business) of the Canadian operations of The Travelers Companies, Inc. We’re the new home for Travelers Canada’s personal, business, and specialty insurance policyholders. It’s the beginning of an exciting journey to become Definity Insurance, part of our commitment to making insurance better.
Over time, our Economical customers will see a transition from our Economical branding to Definity Insurance as we introduce our refreshed look and enhanced experience.
Rest assured, we'll still be there for you when you need us most — at home, at work, and on the road.
Are you a current Travelers Canada home, auto, or non-surety business policyholder?
Proudly Canadian
For Canadians by Canadians, we’re a company that imagines bigger and better things, which inspires us to think innovatively, evolve, and adapt. Our passion and desire to make a difference is evident in everything we do.
By focusing on our customers first, we’ve become one of this country’s leading and most trusted property and casualty insurance companies.
Your satisfaction is our top priority, and it's guaranteed. With a specialized team of more than 600 claims professionals on your side, you're sure to get the service you deserve — 24 hours a day.
We partner with independent insurance brokers so you can make an informed decision based on unbiased advice. Brokers compare products and pricing across several insurance companies in Canada, and they take the time to understand what works for you, your family, and your budget.
Calm after the storm: how our claims teams helped this customer after Hurricane Fiona
On the road again: how we straightened everything out for this motorcyclist after a wobbly tire sent him off track
FAQs
Yes. Economical Insurance is becoming Definity Insurance.
While our name and visual identity are changing, our commitment to helping protect Canadians remains the same. You'll continue to have access to the products, service, and support you've come to expect, backed by more than 150 years of experience serving Canadian customers.
New name. Same commitment to protecting what matters most.
No. Your current coverage, premiums, and policy terms remain active and unchanged. If you have an existing Economical Insurance policy or an ongoing claim, it continues to be fully supported. There is no change to how your policy is handled or how your claim is managed.
Your documents will transition over time to reflect the new Definity Insurance branding, and we’ll let you know ahead of this change.
You can continue to work with your broker just as you do today.
Your broker remains your primary point of contact for questions about your policy, coverage changes, renewals, billing, and claims. They'll continue to help you manage your insurance needs and guide you through the transition to Definity Insurance.
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