Autorité des marchés financiers (AMF)
In Quebec, if you’re not satisfied with the result of the examination of your complaint or with the examination itself, you may ask the Office of the Ombudsman to transfer your file to the Autorité des marches financiers (“AMF”). The AMF examines all complaints received and may recommend mediation if deemed advisable and the parties agree. Please note that the AMF does not provide monetary compensation with respect to consumer claims (other than cases covered under its specific programs).
Please visit www.lautorite.qc.ca for additional information. You can write to the AMF: 800 Rue du Square-Victoria 22e étage, Montréal, QC H4Z 1A1; or you can call their toll-free number: 1-877-525-0337.