WATERLOO, ON, December 22, 2016 — Economical Insurance, one of Canada’s leading providers of home, auto and commercial insurance, is pleased to announce its support for the Canadian Collision Industry Accreditation Program (CCIAP). The Automotive Industries Association (AIA) of Canada’s initiative to develop and launch the program is out of regard for the increasing complexity of vehicle repairs that brings with it new requirements for collision shop training, equipment and procedures. The new accreditation program verifies shop quality which is critical for all industry stakeholders and for the public at large.
“We applaud AIA Canada for taking leadership on this and are exceptionally proud to be the first Canadian insurer to endorse this new accreditation program,” said Rocco Neglia, Vice-President of Claims at Economical. “We will require all of our collision repair facilities to work towards and become accredited through this independent non-profit organization.”
“We focus on our customers first,” added Joe Carvalho, Manager of National Auto Vendor Programs at Economical. “We have always maintained the highest standards of auto repairs. We believe this accreditation will help us ensure the collision repair shops in our direct repair program continue to deliver the highest level of repair standards in the industry…period.”
Jean-François Champagne, President of AIA Canada, welcomed Economical’s position. “CCIAP is a program created by, and run by, the Canadian collision repair industry. By making this commitment, major partners such as Economical Insurance are enhancing their focus on excellence – not only in vehicle repair but in customer service. We are extremely pleased to be meeting the needs of such an important industry stakeholder.”
About Economical Insurance
Founded in 1871, Economical is one of Canada’s leading property and casualty insurers with more than $2.1 billion in annualized premium volume and $5.5 billion in assets as September 30, 2016. Based in Waterloo, this Canadian-owned and operated company services the insurance needs of more than one million customers across the country. Economical conducts business under the following brands: Economical Insurance, Economical, Western General, Economical Select, Perth Insurance, Sonnet, Economical Financial, and Family Insurance Solutions.
The essential function of the Canadian Collision Industry Accreditation Program (CCIAP) is to accredit collision repair facilities against a collection of standards which are contributed by participating OEs and/or other stakeholders. CCIAP is run by and for the Canadian collision repair industry. The program is managed by AIA Canada, a national not-for-profit association which reaches the entire industry. Visit www.cciap.ca for more information.
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