Make a payment

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We accept payment by credit card (Visa, MasterCard, or AMEX), cheque, money order, or through your bank or credit union.

If you prefer to pay online with your credit card, simply fill out the form below.

To make a credit card payment by phone, call 1-866-858-4040 or 1-866-821-8420 (for Quebec residents only). Please be aware that we are currently experiencing longer than usual wait times. We apologize for the inconvenience.

Pay by credit card

* Required

Account Information

* Account Number (7 or 9 numeric characters)

* Policy Number (6 to 9 numeric characters — do not include letters)

Email Address (Enter your email to receive confirmation of your payment by email)

Payment Information

* Payment Amount (CAD)

Credit Card Information

* I understand that payment does not necessarily guarantee coverage, and this payment will be reflected on my insurance account after 2 business days. This payment will be applied to the oldest outstanding account balance at the time of receipt. If this payment is being applied to a monthly payment plan, it will not replace my monthly instalment; instead, this payment will reduce the amount of the remaining monthly payments for the policy term.

Make a Payment Faqs

How do I make changes to my payment plan?

Please contact your broker to change the frequency of your payments or your method of payment.

What happens if my payment comes back NSF?

When a monthly bank withdrawal is returned as NSF (non-sufficient funds), a special withdrawal notice is generated and sent to both you and your broker to tell you when the fee will be withdrawn from your bank account. The NSF fee withdrawal may be a separate withdrawal from your regular monthly withdrawal.

Will my policy be cancelled if I miss a payment?

Depending on your provincial legislation and type of insurance, your policy may be cancelled if you have a second returned payment during the same policy term, or if you have a returned payment on the first payment of a new policy. Talk to your broker about your payment and cancellation terms.

What happens if I cancel my policy?

When we calculate the premium amount for your policy, it’s based on a specific term and your payments are set up accordingly. When your policy is cancelled early, we’ll calculate the remaining premium you owe on a “short rate” basis (these rates are governed by statutory conditions and are registered with the government). The amount you’ll owe is based on the cancellation date and the actual number of days your policy was in force.