As the COVID-19 pandemic continues to affect the lives of Canadians across the country, we want to assure you that we're continuing to take a cautious, thoughtful approach to supporting our customers, brokers, and employees.
We have updated our relief measures to provide ongoing support for our customers who are facing financial hardship. Since phased re-openings, states of emergency, and customer needs vary from province to province, our approach is being implemented in a regional capacity.
Please read the information below and talk to your broker if you have any questions about how these measures may apply to your policy.
If you need to make a home, auto, or business insurance claim, our team is here to support you as usual. You can call 1-800-607-2424 across Canada, or 1-888-875-8088 in Quebec.
In addition to providing more than $70 million in relief to our customers as of the end of 2020, we have contributed more than $1 million to organizations that provide support to Canadians in need. These contributions include:
We're continuing to monitor the situation closely to make sure we're being responsive and supportive to our customers and the brokers who serve their day-to-day insurance needs. We'll update this page as new information becomes available.
Stay safe. We're all in this together.